Sleep Number in Peachtree City, GA Open now

Reviews about Sleep Number

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  September 14, 2019, by Beth W
  I purchased two K2 beds from this location last month. After waiting almost two weeks for delivery (mattresses only) and paying $179 in freight, I received the wrong colors. Each bed has the option of denim (which has a dark red border) or lime. I ordered a full in denim and a queen in lime due to the bedding I already own. I received the opposite. I called the store directly and was pushed off to customer care. After waiting 30 minutes on hold, I explained the issue and was offered 2 free pillows. Did I mention that I bought TWO beds? When I was unsure of the kind I wanted, I was asked to do some research and the woman would call me back at 3pm. No call ever came. I called customer service again the following day and waited another 30 minutes on hold. After expressing my frustration, the rep made excuses for the agent who never returned my call. I finally got the pillows ordered (another week before I received them) and was told that the wait time on the phone is because they need more customer service reps. Anyone who knows how much these beds cost knows that Sleep Number can afford to hire more people. The beds are ok but poor customer service after the sale!